We care about your safety and your trust.
This page explains how we handle your information.
At Pixley ("we," "us," "our"), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information, including content uploaded to our platform for the creation of custom children's shows and episodes.
Information We Collect
When you use our services, we collect the following information:
- Account Information: Your name, email address, and account credentials to provide access to our platform.
- Content Creation Data: Show descriptions, character information, episode themes, and story descriptions you provide to generate custom content.
- Payment Information: Billing details and payment information to process subscription and service fees.
How We Use Your Information
We use the information provided to:
- Generate and deliver custom children's shows and episodes as requested by you.
- Communicate with you about your account, content creation, and related inquiries.
- Provide customer support and technical assistance.
- Process payments and manage subscription services.
Content Storage and AI Training
- Your content and generated shows are stored securely as long as you maintain an account.
- Content you create is used solely for generating your custom shows.
- You can request deletion of your content at any time through your account settings or by contacting us.
Third-Party Sharing
- We do not sell, license, or share your personal content with third parties for their commercial use.
- We may share information with trusted service providers (payment processors, cloud storage) necessary to operate our platform.
- We may disclose information if required by law or to protect our rights and safety.
Children's Privacy
Parental/Guardian Responsibility: If you create content featuring or intended for children, you affirm that you are the parent, legal guardian, or have obtained necessary permissions.
Our platform is designed to create educational and entertaining content for children, and we take special care to ensure all generated content is appropriate and safe.
We do not knowingly collect personal information from children under 13 without parental consent.
Data Security
We implement industry-standard measures to protect your data, including:
- Encryption of all data during transit and storage.
- Secure payment processing through trusted third-party providers.
- Regular security audits and monitoring to maintain data protection.
- Access controls and authentication to prevent unauthorized access.
Your Rights
You have the right to:
- Request correction of inaccurate personal information.
- Request deletion of your account and associated data.
- Object to certain uses of your information.
- Contact us to inquire about how your data is used and processed.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: [email protected]
Support: Use our in-app support feature or contact form
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
By using our services, you agree to the terms of this Privacy Policy.
If you do not agree, please refrain from using our platform.